Google says around 25% of calls placed using its Duplex AI service started with a human; calls to ~12 restaurants found people made 3 of 4 successful bookings (New York Times)

New York Times:
Google says around 25% of calls placed using its Duplex AI service started with a human; calls to ~12 restaurants found people made 3 of 4 successful bookings  —  In a free service, bots call restaurants and make reservations.  The technology is impressive, except for when the caller is actually a person.

from Techmeme http://bit.ly/2wd2lhB
http://bit.ly/30E42Cz May 23, 2019 at 12:40AM http://bit.ly/gaIxo5